We know the importance of money and we value your hard-earned money and appreciate your trust
in us. We provide an upfront policy of payment for the Orders placed for Legal Services and/or other.
A􀅌er placing an order, if the Customer wishes to cancel the order, the Customer shall send an email
to info@easyesatmp.com along with the details of the order that needs to be canceled and can ask
for the cancella􀆟on of the order by sta􀆟ng a valid reason.
Notwithstanding anything stated above, nothing in this Cancella􀆟on Policy shall be applicable to the
following categories of document:-
 If the dra􀅌 of the document has been shared with the Customer at their registered email
address for review.
 If the Stamp paper has been procured/generated.
 If the Government servers of stamping are down.
 If the Order has been shipped through the Carrier partner.
The Request for cancella􀆟on in the aforesaid circumstances shall not be entertained.
NOTE: We accept refund requests if the service has been denied at our end; in that case, we issue
the complete refund as per the Order receipt.
REFUND POLICY
 We will process your request within 2 to 3 business days of receiving all the informa􀆟on
required for processing the refund like a reason for refund, details for processing the request,
etc.
 We would be unable to process any refund request owing to changes in your situa􀆟on or
your state of mind. However, depending on the circumstances, we would be able to credit
your account, with an amount equivalent to the Order you wish to cancel, and you can use
the same to avail of any of our other services.
 In case you require us to hold the processing of a service, we will hold the fee paid on your
account un􀆟l you are ready to commence the service.
 Before processing any refund, we reserve the right to make the best effort to complete the
service.
 Please note that in no event shall any fees paid as Government Fees, Stamp Duty,
Advocate/Notary Public Fees, and/or other charges paid to third-party vendors be refunded.
 Third-Party Service Providers: While we take all reasonable steps, to ensure that the order is
delivered in a 􀆟mely manner, there might be some delays when we use the services of Third
Party Service Providers. Please note that we are not responsible for the handling of the
document by the said Service Providers, or in case of delay in receipt of the document, owing
to the delay or deficiency of service a􀆩ributable to the Service Providers.
Governing Law
This Refund Policy shall be governed by and construed in accordance with the laws of Delhi NCR,
without regard to its conflict of law provisions.
Changes to This Refund Policy
We reserve the right to update or change our Refund Policy at any 􀆟me and you should check this
Refund Policy periodically. Your con􀆟nued use of the Service a􀅌er we post any modifica􀆟ons to the
Refund Policy on this page will cons􀆟tute your acknowledgment of the modifica􀆟ons and your
consent to abide and be bound by the modified Refund Policy.
Contact Us
If you have any ques􀆟ons about this Refund Policy, please contact us:
 By email: info@easyesatmp.com
In case of any conflict between this policy and our Terms of Service, the la􀆩er shall prevail.